Privacy Policy

Section 1): Your Information

When you purchase something from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information which helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our online store, new products and other updates.

Section 2): Your Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you have consented to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@butterflybrittles.com.

Section 3): Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

Section 4): The Go Daddy Group, Inc. (GoDaddy.com.com)

Our online store is hosted on GoDaddy.com.com They provide us with the online e-commerce platform which allows us to promote our products on their domain, and integrate with our payment processing vendor, SquareUp platform to sell our products and services to you.

Your data is stored through GoDaddy.com’s data storage, databases and the general GoDaddy.com application, on a secure server behind a firewall.

Payment:

All online store payment processing will be performed by SquareUp, a secure and reputable direct payment gateway to complete purchases. SquareUp will encrypt and store your credit card data through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers.

For more insight, please click here to read GoDaddy.com’s Privacy Statement: here; and SquareUp’s PCI Compliance Standards: here.

Section 5): Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located outside of the United States (U.S.) and your transaction is processed by a payment gateway located in the U.S., your personal information will be used in completing that transaction, and may be subject to disclosure under U.S. legislation, including the Patriot Act.

Once you leave our online store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

When you click on links on our online store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Please click here for GoDaddy.com’s Privacy Policy: https://www.GoDaddy.com.com/en-ca/legal/agreements/archived-privacy-policy.

Section 6): Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Square Up’s PCI Compliance Guidelines can be accessed by clicking: here.

Section 7): Cookies

Follow is a link providing full disclosure of the collection of customer data on the GoDaddy.com platform, please access the following link to review GoDaddy.com’s latest Cookie Policy: here

Section 8): Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9): Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon being posted on our online store’s website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our online store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint. If additional information is needed, please contact our Privacy Compliance Department at hello@butterflybrittles.com or by mail at:

Ardie Hood

c/o Butterfly Brittles - Attention: Privacy Compliance Department

P.O. Box 203

Corona Del Mar, CA 92625

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Section 10): Online Store Orders Shipping and Handling

Orders placed on our online store website will ship within 72 hours of purchase completion and submittal. We will use USPS Priority Mail Flat Rate Commercial Rates and Services to process the shipping of your orders, minimize associated costs, and expedite deliveries per current USPS Flat Rate Priority Mail guidelines and standards. Standard domestic deliveries arrive in 1-3 business days depending on where the shipping process begins and the location in which it is being delivered. Tracking and insurance are included for all USPS Flat Rate Priority Mail.

Section 11): Exchanges, Returns, and Refunds Policy

Exchanges, Returns, and Refunds

Perishable goods sales are final, and cannot be exchanged or returned due to Environmental Health and Safety Guidelines. Please click link for additional information: here

Shipping costs are non-refundable.

Please be advised that Butterfly Brittles takes pride in producing and providing the highest quality artisan products and services possible, and we have taken every precaution to ensure our valued customers receive the most safe and delicious brittle varietals that exceed quality expectations. Butterfly Brittles uses the highest quality ingredients in our recipes, our products are gluten and preservative-free; we carefully package our brittles with a food-grade moisture absorber silica gel desiccant packet, and heat-sealed them in an eco-friendly cello bag to maximize our gourmet varietal’s integrity and freshness, because your enjoyment is paramount, and we believe that fresh is always best for you!

If, however, for any reason, you are less than satisfied with your purchase, please immediately contact us by email at hello@butterflybrittles.com for a resolve.

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